ClientEd – Now with Ask Eddie!

Client Education with AI-Powered Chat.
Strengthen the partnership with pet owners. Keep pet's healthier and coming through your practice doors.

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Find Client Education Faster with Ask Eddie

Helping pet owners better understand the health of their pets just got easier with Ask Eddie, an AI-powered chat tool designed to quickly deliver impactful, trusted answers from ClientEd, the premier library of educational pet health content. With Ask Eddie, practice teams empower pet owners with clear, reliable information to strengthen client relationships, save time, and improve compliance like never before.

To fully meet the unique needs and goals of practices, ClientEd with Ask Eddie is available as a standalone solution or as part of LifeLearn’s flexible, all-in-one approach to help practices thrive.

Whether your overall goals are growth, retention, time-savings, or all three, our comprehensive suite of solutions means less time and hassle getting there. We work with you to tailor the right combination of solutions so you can focus on what matters most.

Try Free for 30-DaysBook a ClientEd Consultation

Improve Pet Health Outcomes

With over 2,100 veterinarian-approved handouts—including 400+ on medications—ClientEd empowers practice staff to educate pet owners, enhancing compliance and improving pet health outcomes. Now featuring Ask Eddie, ClientEd provides pet owners with instant answers and appointment prompts, while supporting staff with pet owner interactions and identifying opportunities for proactive care and additional revenue.

ClientEd is updated monthly by our team of veterinarians, editorial experts and biomedical communicators, and practices are invited to customize content, brand the articles and add patient-specific notes to ensure that ClientEd and Ask Eddie deliver the right information to pet owners.

The ClientEd Difference

ClientEd offers an extensive library of pet health content, all written and reviewed by veterinarians and animal health experts. With easy integration into practice workflows, a user-friendly interface, and now, AI-powered chat and conversation support, ClientEd saves staff time and increases appointments for the practice.

Medication Handouts

ClientEd contains over 400 medication and supplement handouts, which help practices in states like New York and California comply with consultation requirements as mandated by law. As new medications come to market, new handouts are added.

Customizable

Edit existing handouts, write new ones to customize the library to your practice, brand handouts with your practice logo, and add patient-specific doctor’s notes before sharing them with clients for a truly patient-focused educational offering.

Widely Accessible

ClientEd is accessible to your entire practice team through its online portal and integrates into many popular practice management systems. ClientEd can also be positioned as a pet owner-facing resource with WebDVM websites to empower pet owners as active participants in their pet’s best health.

Appointment Generation

Ask Eddie notifies your practice when pet owners ask for help on your website, creating opportunities to follow up. Pet owners overwhelmingly prefer tools like Ask Eddie over Google, which drives traffic to your website, and Ask Eddie prompts pet owners to immediately contact your practice in emergencies.

Ask Eddie Empowers Front-End Staff

Ask Eddie better supports front-end staff to help pet owners with their pet health questions. Staff simply use everyday language and ask Eddie for relevant client education information or conversation support. This not only improves practice efficiency and empowers staff but strengthens client trust in the whole of your practice as a complete partner in optimal pet care. Ask Eddie also helps phrase responses to pet owner questions, craft emails and text messages, or write social posts.

A Complete Client Education Solution

Supports Decision-Making and Optimal Pet Health

ClientEd is a comprehensive client education resource designed for veterinary teams. It offers professionally written and illustrated pet health content, an intuitive interface, and customizable options for practices. The platform integrates seamlessly with your practice website and many practice management software, includes multi-user licensing, and features “Ask Eddie” web integration to support pet owners and promote better pet health.

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“ClientEd with Ask Eddie is amazing! I was blown away by how quickly it responded to my questions and how accurate the answers were. Honestly, I couldn’t have said it better myself!”

Dr. Emily
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“I think it’s refreshing working with LifeLearn because they are strictly animal health focused. It’s really important to me that if we’re giving information to a client, that the information be exactly the same information that I would say to them. LifeLearn understands our industry, they understand my concerns, and that makes it a very easy relationship.”

Dr. Scott BainbridgeOwner, Dundas West Animal Hospital
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“ClientEd makes it easy to zero in on the exact article I'm targeting, and I like the fact that customizing the handouts does not remove the originals. The articles are reader-friendly and easy to email or print for clients. I especially liked the What's New section - making it easy to keep up with changes, and the User Account section - where I can impose restrictions on editing if I want.  Having the option for a small number of accounts - even in a large practice - allows us to save money during these tough economic times. I would definitely recommend ClientEd to other practitioners!”

Dr. Robin DowningFounder & Hospital Director at The Downing Center for Animal Pain Management, LLC
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“For us, the LifeLearn ClientEd handouts are a huge time saver! They are well written, easy for the practice to use, and clear for our clients to understand. We use the handouts either in response to telephone queries or post-consultation to help explain things to the client. The handouts are particularly useful for behavioral cases, which can be quite multifaceted and complex. Overall, we believe the handouts help improve our client service, build client relations, and ultimately bring clients back through our door!  I would certainly recommend the LifeLearn client handouts to other practices”

Mollie ChambersPractice Manager, Anna House Veterinary Clinic
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“ClientEd handouts make it easy for us to help our clients understand what’s going on with their pets. There is SO much information we can give them and ClientEd makes it incredibly easy to do so. And because it’s integrated into our practice management system, we use it constantly. ClientEd makes it easier for us to do our job and make us better at our job.”

Suzi LangerMarketing Coordinator & Veterinary Assistant, Niles Veterinary Clinic

Prices Start at

$84 /mo
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