Careers at LifeLearn Animal Health

Stop putting in your time.  Start enjoying it.

At LifeLearn, we’re a progressive and creative team of people who care deeply about what we’re doing to help advance animal health and education worldwide. We believe that great ideas can come from anyone, and encourage every team member to contribute, address problems, make decisions, and grow in an environment of mutual respect and personal empowerment. If you are looking to join a team that thrives on collaboration, is passionate about what we do, and always strives for excellence, we want to hear from you.

Current Opportunities

Meeting and Events Lead

Description:

LifeLearn Inc. is looking to hire a full time Meetings & Events Leader. The Meetings & Events Leader is responsible for leading a team of project managers to drive the strategy, planning and execution of all custom events, trade shows, and webinars. This includes event planning, trade show management, scheduling, coordinating events with sales, production, meetings, logistics, speaking arrangements for both live and virtual events.

 

Responsibilities:

  • Working closely with the Director of Agency Operations; the VP of Business Development, marketing, and production teams to develop event strategies to reflect corporate and regional objectives
  • Oversee the Events Team responsible for the planning, execution and customer care required for client events. Service oriented, you will:
    • Deliver consistent coaching and be an accessible resource to your team to ensure strategic delivery of services and appropriate prioritization of projects
    • Deliver ingoing capacity planning and assessment to align new business with team resources
  • Develop systems, procedures, and practices to support cohesive and efficient team operations in a fast-paced environment
  • Liaise and build positive relationships with internal business partners and external clients and vendors
  • Manage project and event budgets including tracking and reconciliation
  • Own client relationship building initiatives as a trusted partner

Qualifications:

  • Minimum of 5 years of event management experience, preferably within corporate or medical services industry
  • 3-4 years of previous experience managing teams and large event budgets
  • Demonstrated ability to work in a cross-functional team environment
  • Minimum College diploma in Event Management or related disciplines
  • Intermediate to advanced skills in MS Office suite
  • Previous experience with project management software preferred (CVENT and/or Monday.com preferred)
  • Exceptional organizational, prioritization and project management skills, with proven ability to complete several projects simultaneously
  • Ability to communicate clearly and concisely with verbal and written communication skills that influence your exceptional presentation, networking, and relationship management capacity
  • Requires a skilled multi-tasker with the ability to structure and organize work in order to successfully lead numerous projects and meet deadlines in a fast-paced multi-location environment while maintaining a collaborative approach
  • Ability to respond under tight timeframes and support multiple events simultaneously
  • Strong collaboration and influencing skills that creates positive working relationships
  • Excellent customer service skills
  • Flexible to change and able to deal with ambiguity
  • Ability to work collaboratively and brainstorm in a team environment
  • Technical aptitude is a plus
  • Travel will be required

 

About LifeLearn Animal Health

LifeLearn Animal Health provides education and communications products and services to the veterinary profession and animal health organizations. LifeLearn’s award-winning competencies in digital media, combined with longstanding veterinary content expertise, have delivered sophisticated offerings to veterinarians to optimize their practices, including: WebDVM, custom veterinary websites; ClientEd; client education resource; and Sofie, the advanced veterinary medical search tool. LifeLearn has been named one of Canada’s Fastest-Growing Companies by Growth 500 from 2015 to 2019.

If you are interested in applying for this position please send your cover letter and resume to [email protected]

We thank all applicants for their time, however we will only be contacting those individuals that we wish to interview.

Product Manager

Description:

LifeLearn Inc. requires a Product Manager who will provide thought leadership and expertise for a portfolio of digital products and services that target the animal health industry in North America and abroad.  The ideal candidate is a problem-solver who has a strong background in product management to define, develop, implement, and manage products and marketing strategies.  This cross-functional role will work with internal and external stakeholders while advocating on behalf of customers.  Strong initiative, leadership, and communication skills are a must.

 

Responsibilities:

Product Management:

  • Champion the development and maintenance of the products and services– research, review, and adapt to information regarding product innovations, competitors, and market conditions, and make recommendations based on findings or opportunities discovered
  • Lead the management of the entire product life cycle from strategic planning to implementation and support, including all tactical activities and go-to-market plans
  • Develop the product roadmaps to conceive short, medium, and long-term features
  • Gather and document clear market requirements for all product changes or new products, and communicate such to the organization
  • Establish and monitor key product management metrics
  • Lead the day-to-day management of strategic partner relationships and facilitate presentations to potential prospects, senior management, board of directors, and at industry-related events
  • Define business requirements for new products and product enhancements, and conduct user acceptance testing

Sales and Marketing:

  • Partner with marketing in the development and execution of the product marketing strategy and marketing communications plans that generate leads and drive demand
  • Develop and maintain sales enablement assets and tools to support the Sales Team
  • Collaborate closely with Sales and Customer Support to deeply understand the target market, sales funnel, prospecting and customer journey/feedback
  • Proactively analyze and report on sales data and use our Customer Relationship Management software tools to maximize sales efficiency and effectiveness

 

Qualifications:

  • Degree or diploma in product management, marketing, communications, business, or a related field or equivalent experience
  • Minimum 3-5 years of related experience in product management and/or marketing related role(s)
  • Creative, innovative, entrepreneurial spirit
  • Ability to think strategically and execute methodically
  • High attention to detail, including precise and effective customer communications and ability to handle multiple, competing priorities
  • Ability to effectively communicate both verbally and in writing
  • High flexibility with strong interpersonal skills that allow one to work effectively in a diverse environment
  • Understanding and familiarity with brand building and brand management
  • Ability to work individually as well as part of a team
  • Demonstrated time management skills
  • History of active teamwork and willingness to roll up one’s sleeves to get the job done
  • Experience within a Startup or in an entrepreneurial environment considered an asset
  • Experience working with SaaS or digital marketing companies considered an asset

 

About LifeLearn Animal Health

LifeLearn Animal Health provides education and communications products and services to the veterinary profession and animal health organizations. LifeLearn’s award-winning competencies in digital media, combined with longstanding veterinary content expertise, have delivered sophisticated offerings to veterinarians to optimize their practices, including: WebDVM, custom veterinary websites; ClientEd; client education resource; and Sofie, the advanced veterinary medical search tool. LifeLearn has been named one of Canada’s Fastest-Growing Companies by Growth 500 from 2015 to 2019.

If you are interested in applying for this position please send your cover letter and resume to [email protected]

We thank all applicants for their time, however we will only be contacting those individuals that we wish to interview.

Creative and Communications Lead

Description:

LifeLearn is actively seeking a full-time Creative and Communications Lead.  The Creative and Communications Lead is a part of the award-winning Industry Solutions Team at LifeLearn. They are responsible for taking scientific content and turning it into interactive and empowering online learning modules, sales enablement and marketing tools, and other communications assets. The Creative and Communications Lead works directly with project stakeholders, and applies their knowledge of user experience best practices and online learning design strategies to successfully manage project plans and deliverables.

 

Responsibilities:

  • Lead the design and development of interactive, illustrated and animated digital media content for both web and mobile applications
  • Lead the instructional design and content development of continuing education, sales enablement, marketing and other communications projects
  • Actively participate in discovery sessions and feel confident presenting your recommendations to clients
  • Apply digital experience design strategies and UX best practices to your design decisions to support project goals
  • Work directly with and in our clients’ best interests to manage project plans, schedules and milestones for all projects
  • Communicate regularly with all project stakeholders (Marketing, Technical, Regulatory, Legal,) and team members throughout the project to ensure all deliverables are produced and client needs are met, if not exceeded
  • Successfully complete projects within set parameters of budget and timeline

 

Qualifications:

  • Master’s Degree in Biomedical Communications, Science Communication, or equivalent is required
  • Proficient in technical and scientific writing
  • 1-5 years of experience in a project management role
  • Professional-level expertise with Adobe Suite, especially Adobe Illustrator and InDesign
  • Experience with Articulate Storyline a strong asset
  • Excellent visual interpretation, interface design, graphic design, and illustration skills
  • Ability to successfully estimate and execute deadlines
  • Ability to remain calm and organized under pressure, and adapt to changing priorities and timelines
  • A self-starter with a positive attitude
  • Proficient in a Mac platform
  • Ability to travel within North America once it is safe to do so (due to the pandemic)

 

About LifeLearn Animal Health

LifeLearn Animal Health provides education and communications products and services to the veterinary profession and animal health organizations. LifeLearn’s award-winning competencies in digital media, combined with longstanding veterinary content expertise, have delivered sophisticated offerings to veterinarians to optimize their practices, including: WebDVM, custom veterinary websites; ClientEd; client education resource; and Sofie, the advanced veterinary medical search tool. LifeLearn has been named one of Canada’s Fastest-Growing Companies by Growth 500 from 2015 to 2019.

If you are interested in applying for this position please send your cover letter and resume to [email protected]

We thank all applicants for their time, however we will only be contacting those individuals that we wish to interview.

Industry Solutions Manager

Description:

The Industry Solutions Manager, under the direction of the Director of Agency Operations, will be responsible for the planning, executing and delivering projects on time, and within budget and specifications.  The Industry Solutions Manager must possess graduate degree or an advanced degree in a related field or appropriate experience and three years of experience in a management role and five years of experience in a related industry.

 

Responsibilities:

  • Manage the day to day activities of the Creative and Communications team providing coaching, leadership, guidance and performance management as required
  • Source and allocate production resources to maximize operational revenue
  • Provide resource capacity plans to anticipate upcoming requirements
  • Management of scope changes
  • Responsible for project status and issue escalation to the Director of Agency Operations, with weekly activity summaries detailing implementation progress
  • Recruit and train all new team members
  • Manage project staff in the LifeLearn office and their home offices
  • Manage project resource participation and effective contribution
  • Ensure project requirements are staffed to appropriate levels. Set project priorities for project staff and drive resolution of issues when they arise
  • Assist in developing processes to ensure project goals are met
  • Conduct project communication meetings, presentations, and documentation.
  • Lead or assist with Industry Solutions client project work as required
  • All other duties as required

 

Qualifications:

  • Graduate degree or an advanced degree in a related field or appropriate experience – BMC preferred
  • Three years of experience in a management role and five years of experience in a related industry
  • Ability to estimate project resource requirements and staffed to appropriate level
  • Proven experience mentoring and motivating employees
  • Ability to supervise and motivate a team to achieve and exceed their goals
  • Ability to delegate, set expectations, and monitor progress of all direct reports
  • Experience with coaching and employee development
  • Ability to communicate, track and document project issues and risk mitigation through resolution
  • Ability to communicate with all types of staff, including technical, professional and upper management
  • Strong communication skills, verbal and written
  • Flexibility to adjust to shifting priorities and deadlines

 

About LifeLearn Animal Health

LifeLearn Animal Health provides education and communications products and services to the veterinary profession and animal health organizations. LifeLearn’s award-winning competencies in digital media, combined with longstanding veterinary content expertise, have delivered sophisticated offerings to veterinarians to optimize their practices, including: WebDVM, custom veterinary websites; ClientEd; client education resource; and Sofie, the advanced veterinary medical search tool. LifeLearn has been named one of Canada’s Fastest-Growing Companies by Growth 500 from 2015 to 2019.

If you are interested in applying for this position please send your cover letter and resume to [email protected]

We thank all applicants for their time, however we will only be contacting those individuals that we wish to interview.

Accessibility Commitment

LifeLearn is committed to providing an accessible workplace, in support of the Accessibility for Ontarians with Disabilities Act (2005) (“AODA”), the Human Rights Code (RSO 1990) (“HRC”) and the Integrated Accessibility Standards Regulation 191/11 (“IASR”). Should an applicant require accommodation at any point during the recruitment process or during subsequent employment, the individual is invited to communicate and discuss their requirements with LifeLearn’s Human Resources representative. LifeLearn will provide, or arrange to have provided, reasonable accommodation specific to the applicant’s or employee’s accessibility needs.

Note to Third-Party Recruiters

If you are a third-party recruiter, please do not contact us. While we understand and appreciate the valuable service that third-party recruiters provide to individuals seeking employment, LifeLearn has its own hiring processes when positions with LifeLearn become available.