Career Opportunities at LifeLearn

Stop putting in your time. Start enjoying it.

At LifeLearn, we’re a progressive and creative team of people who care deeply about what we’re doing to help advance animal health and education worldwide. We believe that great ideas can come from anyone, and encourage every team member to contribute, address problems, make decisions, and grow in an environment of mutual respect. If you’re cool with fresh fruit, snacks, and unlimited coffee and tea, we have you covered. And we’re a pet-friendly workplace.

Just ask our Barketing Team. 🙂

Open Positions

  • Human Resources Manager

    Human Resources Manager

    Description: LifeLearn requires a Human Resources Manager to perform a range of duties supporting divisional Managers/Directors and the senior leadership team.  Reporting to the Vice President, Finance and Administration, this role performs a wide range of duties including but not limited to: full-cycle recruiting, payroll and benefits administration, policy development, occupational health & safety, and providing advice and counsel to managers and employees on employee relations matters.

     

    RESPONSIBILITIES:

    • Manage full-cycle recruitment including developing job descriptions and postings, screening and shortlisting candidates, driving interview processes, counseling managers on selection, and completing offers
    • Partner with managers in employee onboarding and orientation of new employees, as well as offboarding.
    • Communicate Human Resources policies, procedures, laws, standards and regulations to internal stakeholders
    • Administer payroll and vacation for all employees through ADP
    • Manage salary structure, position documentation, and related evaluation system
    • Act as representative for unemployment claims
    • Administer, and assist employees in accessing and understanding the company benefits program.
    • Administer employee recognition and incentive programs
    • Work with employees and managers to resolve workplace issues, such as employee complaints
    • Chair Joint Health & Safety Committee
    • Recommend, develop and maintain human resource data bases and computer software systems
    • Develop and provide recommendations for HR policies and processes
    • Complete other duties and projects as assigned

     

    QUALIFICATIONS:

    • Bachelor’s degree in Human Resources Management, Business or related field required; CHRP designation preferred
    • Minimum 5 years of work experience in HR required.
    • Broad HR work experience including recruitment, payroll, and Ontario labour law
    • Ability to approach employee relationships in a sensitive, tactful, diplomatic, and confidential manner
    • Ability to build and maintain lasting relationships with corporate departments, and key external stakeholders
    • Effective communication skills with individuals at all levels of the organization
    • Proficiency in MS Word, Excel, PowerPoint, Outlook, and ADP
    • Pragmatism, approachability, and good judgement
    • Experience in the animal health industry is an asset
    • Prior experience developing and implementing a simple and effective companywide performance review program is an asset
    •  

    HOW TO APPLY:

    • Send your resume by e-mail in MS Word or PDF Format to [email protected]
    • Please put the position title in the subject line of your email.

     

    We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

    Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

    If you are a third-party recruiter, please do not contact us. While we understand and appreciate the valuable service that third-party recruiters provide to individuals seeking employment, LifeLearn has its own hiring processes when positions with LifeLearn become available.

  • Communications and Creative Lead

    Communications and Creative Lead

    Description: LifeLearn is actively seeking a full-time Communications and Creative Lead to join our award-winning team. Under the direction of the Industry Solutions Manager, the Communications and Creative Lead will work with our clients to develop digital media content within the animal health industry.

     

    RESPONSIBILITIES:

    • Lead the design and development of interactive, illustrated and animated digital media content for both web and mobile applications
    • Lead the instructional design and content development of continuing education, sales enablement, marketing and other communication projects
    • Actively participate in discovery sessions and feel confident presenting your recommendations to clients
    • Apply digital experience design strategies and UX best practices to your design decisions to support project goals
    • Work directly with and in our clients’ best interests to manage project plans, schedules and milestones for all projects
    • Be responsible for following project management methodology and LifeLearn workflows
    • Communicate regularly with clients and team members throughout the project to ensure all deliverables are produced and client needs are met, if not exceeded
    • Successfully complete projects within set parameters and constraints (budget and timeline)
    • Management of video shoots, focus groups, roundtables and other communication projects

     

    QUALIFICATIONS:

    • Masters degree in Biomedical Communications or Science Communications is strongly preferred
    • 3-5 years of experience in a project management role
    • Professional-level expertise with Adobe Suite, especially Adobe Illustrator, InDesign, and Animate
    • Experience with Articulate Storyline is a strong asset
    • Excellent visual interpretation, interface design, graphic design, and illustration skills
    • Strong skills in instructional design, adult learning strategies and the ability to effectively communicate scientific information
    • Excellent organization and time management skills with strong attention to detail
    • Ability to properly estimate and execute deadlines
    • Excellent written, verbal and presentation skills and exceptional interpersonal skills with both colleagues and clients
    • Ability to remain calm under pressure, adapt to changing priorities and timelines, stay organized, and meet tight deadlines
    • Proficient in a Mac platform
    • Ability to travel in North America

     

    HOW TO APPLY:

    • Send your resume by e-mail in MS Word or PDF Format to [email protected]
    • Please put the position title in the subject line of your email.

     

    We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

    Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

    If you are a third-party recruiter, please do not contact us. While we understand and appreciate the valuable service that third-party recruiters provide to individuals seeking employment, LifeLearn has its own hiring processes when positions with LifeLearn become available.

  • IT Systems Administrator

    IT Systems Administrator

    Description: LifeLearn is looking to fill the position of Systems Administrator, who, under the direction of the Vice President of Information Technology, will primarily be responsible to provide assessments on the suitability of information systems in terms of their intended outcomes and liaises with end users, software vendors and programmers in order to achieve the outcomes.  This will be accomplished by performing question/problem diagnoses, guiding users both internal and external through to issue resolution, communicating technical solutions in user-friendly language, conducting end-user training where necessary.  They will be responsible for managing data entry functions, identifying possibilities for optimization and reporting statistical information to management as needed.

     

    RESPONSIBILITIES:

    • Provides second and third tier IT support to LifeLearn employees by identifying problems, researching answers and guiding users through corrective steps
    • Provides second and third tier support to LifeLearn customers when escalated from Customer Success Specialists
    • Maintains organization’s effectiveness and efficiency by defining, delivering and supporting strategic plans for implementing information technologies
    • Directs technological research to align with organizational goals, strategies, practices and user projects
    • Verifies application results by conducting system audits of technologies implemented and manages supporting escalations to vendors
    • Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures
    • Recommends information technology policies and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements
    • Determines computer equipment needs and manages hardware lifecycle, including install, configure and maintain desktop/notebooks
    • Manage all domain and DNS requests
    • Maintain quality service by establishing and enforcing organizational standards
    • Contributes to team effort by accomplishing related results as needed
    • Develops solution by preparing and evaluating alternative workflow solutions
    • Controls solution by establishing specifications; coordinating production with programmers
    • Ensures operation by training client personnel; providing support
    • Provides reference by writing documentation
    • Configuration, data maintenance and reporting from SaaS platforms such as Salesforce and Netsuite
    • Perform special projects and other duties as assigned

     

    QUALIFICATIONS:

    • Bachelor’s degree or Diploma in information technology or related field or equivalent experience
    • 3-5 years of practical experience in database administration, development, and web design
    • Knowledge of IT principles, concepts and methods; system testing and evaluation principles, methods and tools
    • Exceptional organization and time management skills a must
    • Experience with technical computer troubleshooting
    • Able to talk about technology in simple terms
    • An excellent problem solver with strong analytical skills
    • Like to keep up to date with the latest technology
    • Excellent knowledge of Windows 7, 10 etc, Mac OSX, mobile operating systems (iOS, Android)
    • Working knowledge of LAN and wireless networks
    • Working knowledge of DNS
    • Quality and user experience focused
    • Good written and communication skills

     

    Starting Rate – $55,000 – $60,000

    HOW TO APPLY:

    • Send your resume by e-mail in MS Word or PDF Format to [email protected]
    • Please put the position title in the subject line of your email

     

    We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

    Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

    If you are a third-party recruiter, please do not contact us. While we understand and appreciate the valuable service that third-party recruiters provide to individuals seeking employment, LifeLearn has its own hiring processes when positions with LifeLearn become available.

  • Account Representative

    Account Representative

    Description: LifeLearn is looking to fill the position of Inside Sales, who, under the direction of the Director of Sales, Practice Solutions, will primarily be responsible to assess customers’ needs and resources and recommend the appropriate goods or services. This position will emphasize product features and benefits, quote prices, discuss credit terms, and prepare sales order forms or reports.

     

    RESPONSIBILITIES:

    • Achieve sales and performance objectives as set out by LifeLearn
    • Demonstrate extremely strong phone skills with a friendly tone set appointments and close sales
    • Identify and develop customer needs and translate them into creative solutions leveraging LifeLearn products and services
    • Demonstrate product and service capabilities to prospective clients via telephone and webinar
    • Effectively manage current and prospective clients with your sales territory
    • Demonstrate effective use of the sales process
    • Record daily sales activities within salesforce.com to monitor client engagement, sales funnel development and enable accurate sales reporting
    • Collaborate with internal teams to improve customer satisfaction, overcome challenges, and create a seamless customer experience
    • Remain knowledgeable about changes and developments in the veterinary industry

     

    QUALIFICATIONS:

    • Degree or diploma in a business- or sales-related field or related work experience
    • 1-3 years’ experience of demonstrated performance in an inside sales role
    • Strong knowledge of sales principles, methods, practices, and techniques
    • Proven sales ability with the capability to meet and surpass targets and goals
    • Self-motivated and works well with clients and colleagues
    • Ability to analyze customer needs
    • Proficiency in Microsoft Office
    • Ability to travel within North America

     

    HOW TO APPLY:

    • Send your resume by e-mail in MS Word or PDF Format to [email protected]
    • Please put the position title in the subject line of your email

    We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

    Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

    If you are a third-party recruiter, please do not contact us. While we understand and appreciate the valuable service that third-party recruiters provide to individuals seeking employment, LifeLearn has its own hiring processes when positions with LifeLearn become available.

  • Web Designer

    Web Designer

    Description: LifeLearn is looking to fill the position of Web Designer, who, under the direction of the Design Manager, will primarily be responsible to develop and propose creative solutions that address overall design, site navigation, and layout of content. This position will create website development plans to determine timelines and estimates for completing web projects. This role will also design user interface concepts for a range of products in order to provide a user experience that is intuitive, productive, exciting, and aesthetically appealing.

    RESPONSIBILITIES:

    • Drive design and production for multiple clients and project types concurrently
    • Work with project stakeholders and senior team members to ensure UX/UI and visual designs meet functional and business requirements
    • Design custom logos, websites, and digital or print assets and associated style /brand guides
    • Perform thorough QA and documentation on assigned projects, and those of your peers
    • Maintain awareness of Design/UX industry trends and best practices and provide strategies and ideas for on going improvements
    • Liaise with stakeholders to identify design requirements and content
    • Develop and propose creative solutions that address overall design, site navigation, and layout of content
    • Create website development plans to determine timelines and estimates for completing web projects
    • Design user interface concepts for a range of products in order to provide a user experience that is intuitive, productive, exciting, and aesthetically appealing
    • Apply user experience and design principles to the creation and development of Web applications
    • Assess and document the requirements of end-users


    QUALIFICATIONS:

    • Degree or diploma in web design, or a field related to the industry
    • Two years of related experience
    • Demonstrated aptitude for learning new technologies
    • Ability to effectively communicate your creative process, thoughts, ideas and a point of view on your work.
    • In depth experience with WordPress
    • Working knowledge of CSS and HTML
    • Highly proficient with Adobe Creative Suite
    • Knowledge of colour theory, layout, and design principles
    • Ability to prioritize and manage conflicting demands
    • Demonstrated time management skills
    • Ability to work individually as well as part of a team
    • High flexibility with strong interpersonal skills that allow one to work effectively in a diverse environment


    HOW TO APPLY:

    • Send your resume and online portfolio by e-mail to [email protected]
    • Please put the position title in the subject line of your email


    We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

    Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

    If you are a third-party recruiter, please do not contact us. While we understand and appreciate the valuable service that third-party recruiters provide to individuals seeking employment, LifeLearn has its own hiring processes when positions with LifeLearn become available.

  • Quality Assurance Specialist

    Quality Assurance Specialist

    Description: LifeLearn is looking to fill the position of Quality Assurance Specialist, who, under the direction of the Manager of Software Development, will primarily be responsible to develop, execute and maintain testing strategies, plan and test cases for various products and projects. This position will perform usability tests throughout the process and document results of these tests. This position will provide clear and concise feedback on bugs, usability and other test findings/results.

     

    RESPONSIBILITIES:

    • Comprehends the full scope of a web application or website to develop applicable and comprehensive testing procedures
    • Retrieve and review the requirements from requirement, solution and design specifications
    • Identify test requirements from requirements/specification documents
    • Develop, execute and maintain testing strategies, plans, and test cases for various products and projects
    • Identify and advocate QA testing standards and processes
    • Utilize various testing tools as appropriate, in order to automate the execution of test cases
    • Conduct risk analyses, verification, validation activities, and formal design reviews as needed
    • Perform security and quality control testing
    • Facilitate test plan/case reviews with team members
    • Provide clear and concise feedback on bugs, usability and other test findings/results
    • Identify, Isolate, replicate, and report defects and escalate quality issues accordingly
    • Assist the development team in assessing and improving testing ability of the system.
    • Develop execute and maintain manual and automated user acceptance tests
    • Liaise with developers, team members and stakeholders to identify and correct bugs based on requirements/design
    • Perform usability tests throughout the process and document results of these tests
    • Stay informed on new or emerging trends and technologies that provide clear benefits to the organization, business partners, and/or customers/clients

     

    QUALIFICATIONS:

    • Degree or diploma in computer science, computer systems engineering, software engineering, web design, or a field related to the industry
    • Three to five years’ experience in software testing environment.  Developing, executing and verifying test cases. Also 2+ years’ experience in automation development
    • Experience testing on desktop and mobile applications
    • Familiarity with various programming languages and development platforms such as HTML, CSS and JavaScript and WordPress
    • Knowledge of Web based XML and JSON APIs, also experience with C#, .Net and ASP
    • Experience with project and defect tracking tools (TestLink, Jira)
    • A sense of good design/UX principles
    • High level of integrity and work ethic
    • Experience developing and maintaining automated tests using automation tools (Selenium IDE/Builder/WebDriver) considered an asset
    • Demonstrated aptitude for learning new technologies
    • Ability to prioritize and manage conflicting demands
    • Demonstrated time management skills
    • Ability to work individually as well as part of a team
    • High flexibility with strong interpersonal skills that allow one to work effectively in a diverse environment

     

    HOW TO APPLY:

    • Send your resume by e-mail in MS Word or PDF Format to [email protected]
    • Please put the position title in the subject line of your email

     

    We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

    Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

    If you are a third-party recruiter, please do not contact us. While we understand and appreciate the valuable service that third-party recruiters provide to individuals seeking employment, LifeLearn has its own hiring processes when positions with LifeLearn become available.