Career Opportunities at LifeLearn

Stop putting in your time. Start enjoying it.

At LifeLearn, we’re a progressive and creative team of people who care deeply about what we’re doing to help advance animal health and education worldwide. We believe that great ideas can come from anyone, and encourage every team member to contribute, address problems, make decisions, and grow in an environment of mutual respect. If you’re cool with fresh fruit, snacks, and unlimited coffee and tea, we have you covered. And we’re a pet-friendly workplace.

Just ask our Barketing Team. 🙂

Open Positions

  • Product Manager

    Product Manager

    Description: LifeLearn Inc. requires a Product Manager who will provide thought leadership for a suite of digital products and services that target the animal health and pet service industries in North America and abroad.  This person will develop and maintain the product roadmap and the launch dates of new products/product extensions.  The ideal candidate is a problem-solver who has a strong background in product development to define, develop, implement, and manage product and marketing strategies.  This cross-functional role will work with internal and external stakeholders while advocating on behalf of customers.  Strong initiative, leadership, and communication skills are a must.

     

    RESPONSIBILITIES:

    • Lead the development of the product vision to conceive short, medium, and long-term features
    • Champion the management of the entire product life cycle from strategic planning to implementation and support, including all tactical activities and go-to-market plans
    • Lead the development and maintenance of the product roadmap process — research, review, and adapt to information regarding product innovations, competitors, and market conditions, and make recommendations based on findings or opportunities discovered
    • Lead the development of the product marketing strategy and manage the execution of marketing programs that drive the demand
    • Gather and document clear market requirements for all product changes or new products, and communicate such to the organization
    • Actively identify and resolve issues that may impair the team’s ability to meet strategic, financial, and technical goals
    • Establish and monitor key product management metrics
    • Collaborate with sales and marketing to deeply understand the market and drive product revenue
    • Proactively analyze and report on marketing data and applicable sales management software tools to maximize sales efficiency and effectiveness

     

    QUALIFICATIONS:

    • Degree or diploma in product management, marketing, communications, business, or a related field or equivalent experience
    • Minimum 7 years of related experience in product management with an emphasis in marketing
    • Experience in product launches specifically with software, website or technology
    • Proficiency in the development and ownership of business plans and justifications for product development
    • Creative, innovative, entrepreneurial spirit
    • Ability to think strategically and execute methodically
    • High attention to detail, including precise and effective customer communications and the ability to handle multiple, competing priorities
    • Ability to effectively communicate both verbally and in writing
    • High flexibility with strong interpersonal skills that allow one to work effectively in a diverse environment
    • Excellent understanding and familiarity with brand building and brand management
    • Ability to work individually as well as part of a team
    • Demonstrated time management skills
    • History of active teamwork and willingness to roll up one’s sleeves to get the job done
    •  

    HOW TO APPLY:

    • Send your resume by e-mail in MS Word or PDF Format to [email protected]
    • Please put the position title in the subject line of your email.

     

    We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

    Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

    If you are a third-party recruiter, please do not contact us. While we understand and appreciate the valuable service that third-party recruiters provide to individuals seeking employment, LifeLearn has its own hiring processes when positions with LifeLearn become available.

  • Communications and Creative Lead

    Communications and Creative Lead

    Description: LifeLearn is actively seeking a full-time Communications and Creative Lead to join our award-winning team. Under the direction of the Industry Solutions Manager, the Communications and Creative Lead will work with our clients to develop digital media content within the animal health industry.

     

    RESPONSIBILITIES:

    • Lead the design and development of interactive, illustrated and animated digital media content for both web and mobile applications
    • Lead the instructional design and content development of continuing education, sales enablement, marketing and other communication projects
    • Actively participate in discovery sessions and feel confident presenting your recommendations to clients
    • Apply digital experience design strategies and UX best practices to your design decisions to support project goals
    • Work directly with and in our clients’ best interests to manage project plans, schedules and milestones for all projects
    • Be responsible for following project management methodology and LifeLearn workflows
    • Communicate regularly with clients and team members throughout the project to ensure all deliverables are produced and client needs are met, if not exceeded
    • Successfully complete projects within set parameters and constraints (budget and timeline)
    • Management of video shoots, focus groups, roundtables and other communication projects

     

    QUALIFICATIONS:

    • Masters degree in Biomedical Communications or Science Communications is strongly preferred
    • 3-5 years of experience in a project management role
    • Professional-level expertise with Adobe Suite, especially Adobe Illustrator, InDesign, and Animate
    • Experience with Articulate Storyline is a strong asset
    • Excellent visual interpretation, interface design, graphic design, and illustration skills
    • Strong skills in instructional design, adult learning strategies and the ability to effectively communicate scientific information
    • Excellent organization and time management skills with strong attention to detail
    • Ability to properly estimate and execute deadlines
    • Excellent written, verbal and presentation skills and exceptional interpersonal skills with both colleagues and clients
    • Ability to remain calm under pressure, adapt to changing priorities and timelines, stay organized, and meet tight deadlines
    • Proficient in a Mac platform
    • Ability to travel in North America

     

    HOW TO APPLY:

    • Send your resume by e-mail in MS Word or PDF Format to [email protected]
    • Please put the position title in the subject line of your email.

     

    We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

    Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

    If you are a third-party recruiter, please do not contact us. While we understand and appreciate the valuable service that third-party recruiters provide to individuals seeking employment, LifeLearn has its own hiring processes when positions with LifeLearn become available.

  • IT Systems Administrator

    IT Systems Administrator

    Description: LifeLearn is looking to fill the position of Systems Administrator, who, under the direction of the Vice President of Information Technology, will primarily be responsible to provide assessments on the suitability of information systems in terms of their intended outcomes and liaises with end users, software vendors and programmers in order to achieve the outcomes. This will be accomplished by performing question/problem diagnoses, guiding users both internal and external through to issue resolution, communicating technical solutions in user-friendly language, conducting end-user training where necessary. They will be responsible for managing data entry functions, identifying possibilities for optimization and reporting statistical information to management as needed.

     

    RESPONSIBILITIES:

    • Provides second and third tier IT support to LifeLearn employees by identifying problems, researching answers and guiding users through corrective steps
    • Provides second and third tier support to LifeLearn customers when escalated from Customer Success Specialists
    • Maintains organization’s effectiveness and efficiency by defining, delivering and supporting strategic plans for implementing information technologies
    • Directs technological research to align with organizational goals, strategies, practices and user projects
    • Verifies application results by conducting system audits of technologies implemented and manages supporting escalations to vendors
    • Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures
    • Recommends information technology policies and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements
    • Determines computer equipment needs and manages hardware lifecycle, including install, configure and maintain desktop/notebooks
    • Manage all domain and DNS requests
    • Maintain quality service by establishing and enforcing organizational standards
    • Contributes to team effort by accomplishing related results as needed
    • Develops solution by preparing and evaluating alternative workflow solutions
    • Controls solution by establishing specifications; coordinating production with programmers
    • Ensures operation by training client personnel; providing support
    • Provides reference by writing documentation
    • Configuration, data maintenance and reporting from SaaS platforms such as Salesforce and Netsuite
    • Perform special projects and other duties as assigned

     

    QUALIFICATIONS:

    • Bachelor’s degree or Diploma in information technology or related field or equivalent experience
    • 3-5 years of practical experience in database administration, development, and web design
    • Knowledge of IT principles, concepts and methods; system testing and evaluation principles, methods and tools
    • Exceptional organization and time management skills a must
    • Experience with technical computer troubleshooting
    • Able to talk about technology in simple terms
    • An excellent problem solver with strong analytical skills
    • Like to keep up to date with the latest technology
    • Excellent knowledge of Windows 7, 10 etc, Mac OSX, mobile operating systems (iOS, Android)
    • Working knowledge of LAN and wireless networks
    • Working knowledge of DNS
    • Quality and user experience focused
    • Good written and communication skills

     

    Starting Rate – $55,000 – $60,000

    HOW TO APPLY:

    • Send your resume by e-mail in MS Word or PDF Format to [email protected]
    • Please put the position title in the subject line of your email

     

    We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

    Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

    If you are a third-party recruiter, please do not contact us. While we understand and appreciate the valuable service that third-party recruiters provide to individuals seeking employment, LifeLearn has its own hiring processes when positions with LifeLearn become available.

  • Account Representative

    Account Representative

    Description: LifeLearn is looking to fill the position of Inside Sales, who, under the direction of the Director of Sales, Practice Solutions, will primarily be responsible to assess customers’ needs and resources and recommend the appropriate goods or services. This position will emphasize product features and benefits, quote prices, discuss credit terms, and prepare sales order forms or reports.

     

    RESPONSIBILITIES:

    • Achieve sales and performance objectives as set out by LifeLearn
    • Demonstrate extremely strong phone skills with a friendly tone set appointments and close sales
    • Identify and develop customer needs and translate them into creative solutions leveraging LifeLearn products and services
    • Demonstrate product and service capabilities to prospective clients via telephone and webinar
    • Effectively manage current and prospective clients with your sales territory
    • Demonstrate effective use of the sales process
    • Record daily sales activities within salesforce.com to monitor client engagement, sales funnel development and enable accurate sales reporting
    • Collaborate with internal teams to improve customer satisfaction, overcome challenges, and create a seamless customer experience
    • Remain knowledgeable about changes and developments in the veterinary industry

     

    QUALIFICATIONS:

    • Degree or diploma in a business- or sales-related field or related work experience
    • 1-3 years’ experience of demonstrated performance in an inside sales role
    • Strong knowledge of sales principles, methods, practices, and techniques
    • Proven sales ability with the capability to meet and surpass targets and goals
    • Self-motivated and works well with clients and colleagues
    • Ability to analyze customer needs
    • Proficiency in Microsoft Office
    • Ability to travel within North America

     

    HOW TO APPLY:

    • Send your resume by e-mail in MS Word or PDF Format to [email protected]
    • Please put the position title in the subject line of your email

    We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

    Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

    If you are a third-party recruiter, please do not contact us. While we understand and appreciate the valuable service that third-party recruiters provide to individuals seeking employment, LifeLearn has its own hiring processes when positions with LifeLearn become available.

  • Senior Software Developer

    Senior Software Developer

    Description: LifeLearn is looking to fill the position of a Senior Software Developler, who, under the direction of the Software Development Manager, will understand what well-designed, clean and reliable codes look like and takes pride in being a technical expert. This individual has a passion in coding and loves to solve problems and be actively engaged in the design process of all projects. This role will combine all of this to mentor a small team of developers and helping out products achieve new heights.

     

    RESPONSIBILITIES:

    • Architecture and development of performant technical solutions to meet business requirements across multiple product lines
    • Collaborate and work closely with several other business areas to ensure solutions match business needs
    • Manage estimates and delivery schedules of assigned work
    • Document all solutions and maintain ongoing development plan and production schedule
    • Complete server-side and client-side development work as required
    • Maintain and modify existing applications
    • Fix defects and add features to software
    • Provide design documents and documentation to ensure efficient maintenance and code reuse
    • Actively participate in team meetings and offer recommendations/ideas on design projects
    • Investigation and problem solving with minimal guidance
    • Support maintenance windows and releases
    • Responsible to mentor and coach junior developers
    • Other duties as assigned

     

    QUALIFICATIONS:

    • University or college study in Computer Science/Software Programming, or proven experience
    • 7+ years of software development experience
    • 3+ years working with PHP
    • 3+ years of MySQL/MariaDB experience
    • Experience with Linux would be an asset
    • Experience with Laravel and Zend framework would be an asset
    • Experience with Docker would be an asset


    HOW TO APPLY:

    • Send your resume and online portfolio by e-mail to [email protected]
    • Please put the position title in the subject line of your email


    We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

    Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

    If you are a third-party recruiter, please do not contact us. While we understand and appreciate the valuable service that third-party recruiters provide to individuals seeking employment, LifeLearn has its own hiring processes when positions with LifeLearn become available.