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June 12, 2019
Easy and Creative Ways to Thank Your Social Media Followers

Easy and Creative Ways to Thank Your Social Media Followers

  (This post was originally published on November 30, 2013 but has been updated to be even more fantastic!) How... View Article

August 8, 2018
The Importance of Personalized Communication

The Importance of Personalized Communication in Your Clinic

What is the first thing you do when you wake up in the morning? Check your phone? In our society... View Article

November 21, 2017
6 creative ways to thank your clients

6 Creative Ways to Thank Your Clients

It’s the time of year to show our thanks, and veterinary practices are no exception! After all, pet owners are... View Article

August 24, 2017
How to Convince Pet Owners to Do Preventive Care Year-round

How to Convince Pet Owners to Do Preventive Care Year-Round

There’s nothing like pet owners who don’t follow instructions—especially when it comes to preventive care. After all, it’s generally much... View Article

June 8, 2017

5 Ways to Attract and Keep Loyal Clients at Your Veterinary Practice

Think about why you chose a career working with animals. Was it because you love business management and marketing? Probably... View Article

May 1, 2017
How to Use Education for Better Customer Service

How to Use Education for Better Customer Service

Meeting new people is an exciting experience, but most of the time, it’s much easier to keep old friends than... View Article

November 28, 2016

The 4 Ps of Customer Service

(This post was originally published on June 8, 2016, and has been updated to be even more fantastic!) As consumers,... View Article

November 17, 2016

How to Generate More Word-Of-Mouth Buzz for Your Practice

“I found out that everybody talks, everybody talks, everybody talks…” So say the the lyrics of the Neon Trees song,... View Article

July 25, 2016
Easy and Creative Ways to Thank Your Social Media Followers

Easy and Creative Ways to Thank Your Social Media Followers

(This post was originally published on November 30, 2013, and has been updated to be even more fantastic!) How often... View Article

July 21, 2016

6 Compelling Statistics That Should Influence Your Veterinary Marketing

Are you looking for some inspiration or ideas for where to focus with your online marketing? Here are some compelling... View Article

May 16, 2016
Happy and Sad Faces

Understanding Why Clients Post Negative Reviews Online

Like Shakira’s hips, the numbers don’t lie. 69% of customers look online for reviews of a business, and 72% say... View Article

May 12, 2016

4 Painless Ways to Ask for Client Testimonials

Asking for client  testimonials can feel uncomfortable. Your clients have already given you money for your services, and to some... View Article

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