Stop putting in your time. Start enjoying it.
At LifeLearn, we’re a progressive and creative team of people who care deeply about what we’re doing to help advance animal health and education worldwide. We believe that great ideas can come from anyone, and encourage every team member to contribute, address problems, make decisions, and grow in an environment of mutual respect and personal empowerment.
If you are looking to join a team that thrives on collaboration, is passionate about what we do, and always strives for excellence, we want to hear from you.
Current Opportunities
Sr. Salesforce Administrator
Description:
The Sr. Salesforce Administrator is responsible for ongoing maintenance and configuration of the Salesforce platform and will provide org-wide support on day-to-day operations for internal customers. This role will partner closely with Sales, Accounting, Support, IT, and other departments to drive best practices and improve efficiencies to further enhance our platform. This is a collaborative and detail-oriented role that will interact with multiple parts of the organization and make an impact on the daily operations of the business.
Responsibilities:
- Provide day-to-day support and administration across the Salesforce platform.
- Develop and roll out the company-wide Salesforce Roadmap.
- Perform user and license management, including user setup/deactivation, roles, profiles, permission sets, and public groups.
- Maintain and improve data integrity by regularly monitoring and resolving data inaccuracies within the system.
- Identify and gather requirements from users and stakeholders.
- Support the design and configuration of system enhancements.
- Support in 3rd party Salesforce integration efforts as needed, including but not limited to DocuSign, Gong, Chilipiper, Chargent, Sage Intacct, Natterbox and more.
- Develop and maintain user resources as needed on existing and updated processes.
- Work closely with users to provide regular user training to ensure best practices and monitor user adoption.
- Stay up to date with all major Salesforce releases.
- Regular and reliable attendance is expected as this is a full-time position.
Skills and Qualifications:
- 5 plus years of Salesforce Administration experience
- Salesforce certified administrator (additional certifications are a plus)
- Proficient in user management, custom objects, page layouts, Lightning Record Pages, validations, formulas, process automation tools (Flow and Process Builder), reports and dashboards
- Understanding of Salesforce data model and practical knowledge on importing, exporting and ensuring data accuracy
- Exceptional communication and interpersonal skills (experience in a support role is a plus)
Work Conditions:
- Prolonged periods of sedentary movement
- May be requested to work overtime and weekends if deemed necessary
- Must be able to lift at least 20 pounds
- Certain management positions might be required to travel occasionally
If you are interested in applying for this position, please send your cover letter and resume to [email protected]
We thank all applicants for their time, however we will only be contacting those individuals that we wish to interview.
Accessibility Commitment
LifeLearn is committed to providing an accessible workplace, in support of the Accessibility for Ontarians with Disabilities Act (2005) (“AODA”), the Human Rights Code (RSO 1990) (“HRC”) and the Integrated Accessibility Standards Regulation 191/11 (“IASR”). Should an applicant require accommodation at any point during the recruitment process or during subsequent employment, the individual is invited to communicate and discuss their requirements with LifeLearn’s Human Resources representative. LifeLearn will provide, or arrange to have provided, reasonable accommodation specific to the applicant’s or employee’s accessibility needs.
Note to Third-Party Recruiters
If you are a third-party recruiter, please do not contact us. While we understand and appreciate the valuable service that third-party recruiters provide to individuals seeking employment, LifeLearn has its own hiring processes when positions with LifeLearn become available.
