Authored by: J.D. (Jim) Stowe, DVM $119 (includes CD)

The first practice manual that gives you the principles and strategies to creating a stellar practice team! This is an interactive working manual and template to align your whole healthcare team to being the best in veterinary care. Described as the ‘un-manual,’ The Effective Hospital Manual has been designed to provide and guide you through engaging weekly meetings (topics provided for each week of the year!) whereby the entire healthcare team participates in becoming experts in patient care, collegiality, and customer service. The CD provided includes the entire manual to start you on your way to developing your own hospital principles, employee manuals, and medical protocols.