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$599 - Customer Service Series

Smart Moves for Technicians and Assistants
Authored by Sheila Grosdidier

$99

Smart Moves for Technicians and Assistants is a dynamic technician-focused program that will reveal the critical essentials it takes for technicians to realize their full potential in the veterinary clinic.

Smart Moves for Technicians and Assistants is an engaging interactive educational program that will challenge veterinary staff members to reach their potential by providing tools to help move them from being "good" employees to being "excellent" employees. The program will provide individuals with the necessary tools for empowerment and encourage self-directness through the development of personal goals. Finally, this program will help increase understanding of individual communication style and motivation through interactive self-assessment tools.

Complete the built-in self-assessment test and send the results to Lifelearn to collect continuing education credits AND a Certificate of Completion.

Lifelearn's practice licence allows all team members to use the program and collect CE.

Purchase the complete Customer Service Series & save over 20%!

Customer Service series includes 8 interactive CDs: