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$599 - Customer Service Series

Exam Room Communication
Authored by Sheila Grosdidier

$99

Exam Room Communications is a dynamic program that will challenge technicians and assistants to re-think their exam room routine and transform it to a client-centered approach, ultimately resulting in higher practice revenues.

Exam Room Communications is an engaging interactive educational program (fully narrated with video, text, interactive exercises and more) that will teach examination room assistants to recognize and adapt to different client communications styles. Your team members will learn effective communication techniques that will help clients understand and therefore commit to recommendations. And finally, the program will provide staff with the tools to make SMART goals that will help improve their exam room communication.

Complete the built-in self-assessment test and send the results to Lifelearn to collect continuing education credits AND a Certificate of Completion.

Lifelearn's practice licence allows all team members to use the program and collect CE.

Purchase the complete Customer Service Series & save over 20%!

Customer Service series includes 8 interactive CDs: