      
$599 - Customer Service Series |
     
Marketing Veterinary Products & Services
Authored by Mark Opperman
$99
Team training includes:
- Understanding that marketing is an effective way of educating your clients
- Recognizing how the entire healthcare team can play a role in marketing your practice's products and services
- Learning marketing techniques to convert as many as 72% of phone shoppers into clients
- Understanding the difference between internal and external marketing strategies
- Being familiar with different marketing strategies and learning how to implement them into your practice
Complete the built-in self-assessment test and send the results to Lifelearn to collect continuing education credits AND a Certificate of Completion.
Lifelearn's practice licence allows all team members to use the program and collect CE.
Purchase the complete Customer Service Series & save over 20%!
Customer Service series includes 8 interactive CDs:
Essentials of Client Service
Enhancing Your Telephone Skills
Exam Room Communications
Communication Matters
Marketing Products and Services
Perception of Value
Smart Moves for Technicians & Assistants
Teams that Work |