Team Training


Perception of Value
Authored by Mark Opperman

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Products bearing this seal are sold on our 21-day money-back evaluation basis. Simply purchase the product using your credit card with the understanding that you have 21 days from the time you receive your disc(s) to evaluate the program. If, for any reason, you are not completely satisfied with the program, you may return it for a full refund.

$99

Make Your Practice Shine! - Mark Opperman shows staff that a client's perception of your practice will be influenced by many factors. Taking some simple steps to improve your image can help ensure that your practice will make a positive and lasting impression. It is no longer enough to be a well-qualified veterinarian, sharp business skills and a better understanding of your clients' perception of value are key to a successful practice in the new millennium.

    Team members will learn:
  • A client's perception of value is often based on factors other than the quality of the medical care provided.
  • How clients perceive value in a veterinary practice.
  • Methods to enhance the value of services provided by your practice.
  • What can be done to exceed client expectations by making your practice shine.

Complete the built-in self-assessment test and send the results to Lifelearn to collect 1 hour of continuing education credits AND a Certificate of Completion.

Lifelearn's practice licence allows all team members to use the program and collect CE.


Purchase the complete Marketing Your Practice Series & save over 20%!



$149 - Marketing Your Practice Series

Marketing Your Practice series includes 2 interactive CDs:

  • Marketing Products and Services
  • Perception of Value


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