According to a recent industry survey, veterinary practices that actively engage in consistent and personalized client communications experienced a 20% increase in client retention rates and a 15% boost in appointment bookings compared to those with sporadic communication strategies.
Need some ideas to get you started? Download our list of Top 10 Email Campaigns to Implement and youā€™ll have the framework to create a communication schedule that:
- Welcomes new clients to your practice
- Helps clients be better prepared for appointments
- Provides timely client education resources to pet owners